Apple Card / Goldman Sachs Gender Bias Allegations
David Heinemeier Hansson tweeted that Apple Card gave him a credit limit 20× higher than his wife's on a joint application. Steve Wozniak echoed it. NYDFS opened an investigation within days.
Impact: NYDFS investigation ran 16 months. The March 2021 report didn't find unlawful discrimination, but the scrutiny, customer notices, and remediation costs were significant — and it spurred calls to modernize fair lending laws around algorithmic decisions.
Lesson: You don't need to lose the case to lose the year. Bias testing, explainability artifacts, and adverse action procedures need to exist before the first complaint — not be reverse-engineered after one.