How does the Business Impact Analysis template work?
The BIA template walks you through identifying critical business processes, mapping their dependencies (systems, vendors, staff, data), and assigning RTO (Recovery Time Objective) and RPO (Recovery Point Objective) targets. The output is a prioritized list of what to recover first in any disruption scenario — the foundation your BCP and DR plan are built on.
What are the 3 RTO classification tiers and what does each mean?
Essential (RTO 4–24 hours): processes where disruption within hours causes significant financial or customer harm — payment processing, fraud monitoring, core banking integrations. Important (RTO 24–72 hours): significant but not critical — reporting, compliance functions, secondary customer channels. Deferred (RTO 72+ hours): processes that can wait — analytics, archival functions, back-office administrative tasks.
What's in the standalone Tabletop Exercise Kit PDF?
The 23-page PDF includes: a facilitator guide with step-by-step instructions for running a 90-minute exercise, 5 scenario cards (each is a scenario brief with inject questions — covering ransomware, extended vendor outage, key person departure, natural disaster, and payment rail disruption), a participant worksheet, and a findings capture template with post-exercise action items log. No additional prep required.
Does this meet FFIEC Business Continuity Management guidance?
Yes. The kit is specifically designed against FFIEC Business Continuity Management (BCM) booklet requirements, including: BIA coverage, plan documentation, testing and exercise requirements, board and senior management oversight, and third-party dependency management. These are the requirements that come up in bank partner due diligence and regulatory exams.
Can I use just the Tabletop Exercise Kit without the full BCP?
Yes — the tabletop exercise kit is a standalone PDF designed to be used independently. If you need to meet an annual testing requirement and already have a BCP, you can run the tabletop exercise without using any other part of the kit. Many teams use it for their annual FFIEC-required BCP test.
How does the crisis communication template work?
The crisis communication template includes pre-drafted notification templates for 4 audiences: customers (service disruption notice), bank partners (incident notification with RTO estimates), employees (internal emergency communication), and regulators (formal notification). Each template has fill-in-the-blank fields for the specific incident type, impact, and estimated resolution timeline.
Can I share completed outputs externally?
Yes. You can use completed outputs with auditors, customers, bank partners, regulators, and internal stakeholders. Customize the template for internal business use — just don't resell or redistribute the source template files.
How do I receive the files?
Checkout is handled through Stripe. After purchase, you receive the template and guide download link immediately on the confirmation page and by email, along with your Stripe receipt. No account is required.
What if it's not a fit?
Email within 30 days for a full refund, no questions asked. The guarantee is meant to remove purchase risk while you evaluate whether the template fits your use case.